Langara incident

Outgoing and Incoming Calls Not Working On College Phones

Critical Resolved View vendor source →

Langara experienced a critical incident on September 8, 2023 affecting Telephony, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2023, 10:16 PM UTC
Resolved
Sep 08, 2023, 11:03 PM UTC
Duration
46m
Detected by Pingoru
Sep 08, 2023, 10:16 PM UTC

Affected components

Telephony

Update timeline

  1. investigating Sep 08, 2023, 10:16 PM UTC

    We are currently experiencing issues with receiving and making outgoing phone calls on the College phone system. We are working is with our vendor, Mitel, to resolve the issue

  2. resolved Sep 08, 2023, 11:03 PM UTC

    Incoming and outgoing calls have been restored.