LANDR incident

Outage

Major Resolved View vendor source →

LANDR experienced a major incident on July 15, 2022 affecting Samples website and Plugins marketplace and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2022, 01:22 PM UTC
Resolved
Jul 15, 2022, 02:49 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 15, 2022, 01:22 PM UTC

Affected components

Samples websitePlugins marketplaceAuthenticationBillingCreatorLANDR FXMastering (library)Samples DAW PluginChromaticDistribution

Update timeline

  1. identified Jul 15, 2022, 01:22 PM UTC

    We are currently investigating this issue

  2. identified Jul 15, 2022, 01:31 PM UTC

    We are currently investigating a service disruption with our billing provider. More information will be provided shortly.

  3. identified Jul 15, 2022, 01:46 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 15, 2022, 01:57 PM UTC

    We are no longer observing any service disruption and we are continuing to work with our billing provider as we monitor

  5. resolved Jul 15, 2022, 02:49 PM UTC

    This incident has been resolved.