Landbot had 4 outages in the last 2 years totaling 38h 17m of downtime — averaging 0.2 incidents per month.
There were 4 Landbot outages since August 25, 2025 totaling 38h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring results.
This incident has been resolved.
We are experiencing degraded performance in bot conversations that rely on Agent Knowledge Bases due to an ongoing incident with our upstream vector database provider: https://status.pinecone.io/incidents/ksj7pvjgtjlj. As a result, operations involving Knowledge Bases — including uploading, updating, deleting, and querying content — may fail or return incomplete results. This may cause agents to retrieve incorrect or missing information and respond inconsistently to end users. We are actively monitoring the situation and will provide updates as soon as the upstream service is restored.
Our upstream vector database provider identified the issue 6 hours ago, we are actively monitoring the status in order to provide updates as soon as the upstream service is restored: https://status.pinecone.io/incidents/ksj7pvjgtjlj
This incident has been resolved.
Cloudflare Global Network experiencing issues, causing Landbot.io to fail. For more details please see https://www.cloudflarestatus.com/
Cloudfare continues to investigate: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Cloudfare continues to work on a fix for this issue. More information here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Monitoring - A fix has been implemented by Cloudfare and confirm incident is now resolved. They continue to monitor for errors to ensure all services are back to normal.
Cloudfare continues to see errors drop as they work through services globally and clearing remaining errors and latency. Landbot is working as expected. More details here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Cloudflare has marked the incident as resolved. Nov 18, 2025 - 19:28 UTC https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
This incident has already been resolved ✅ During the incident, we experienced degradation of services in web page, lasting from 12:35PM to 12:41PM