Landbot had 12 outages in the last 2 years totaling 59h 11m of downtime — averaging 0.5 incidents per month.
There were 12 Landbot outages since February 3, 2025 totaling 59h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.
We experienced periods of elevated latency and occasional timeouts affecting conversations with agents, along with other types of requests. The issue has since been fully resolved and all systems are operating normally. We appreciate your patience and apologize for any inconvenience
We are currently investigating this issue.
A fix has been implemented and we are monitoring results.
This incident has been resolved.
We are experiencing degraded performance in bot conversations that rely on Agent Knowledge Bases due to an ongoing incident with our upstream vector database provider: https://status.pinecone.io/incidents/ksj7pvjgtjlj. As a result, operations involving Knowledge Bases — including uploading, updating, deleting, and querying content — may fail or return incomplete results. This may cause agents to retrieve incorrect or missing information and respond inconsistently to end users. We are actively monitoring the situation and will provide updates as soon as the upstream service is restored.
Our upstream vector database provider identified the issue 6 hours ago, we are actively monitoring the status in order to provide updates as soon as the upstream service is restored: https://status.pinecone.io/incidents/ksj7pvjgtjlj
This incident has been resolved.
Cloudflare Global Network experiencing issues, causing Landbot.io to fail. For more details please see https://www.cloudflarestatus.com/
Cloudfare continues to investigate: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Cloudfare continues to work on a fix for this issue. More information here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Monitoring - A fix has been implemented by Cloudfare and confirm incident is now resolved. They continue to monitor for errors to ensure all services are back to normal.
Cloudfare continues to see errors drop as they work through services globally and clearing remaining errors and latency. Landbot is working as expected. More details here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Cloudflare has marked the incident as resolved. Nov 18, 2025 - 19:28 UTC https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
This incident has already been resolved ✅ During the incident, we experienced degradation of services in web page, lasting from 12:35PM to 12:41PM
We are currently experiencing a technical issue that is affecting Web bots only. Users may notice that, at certain points in the flow, the bots may stop responding intermittently. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for the inconvenience and will provide updates as we make progress.
Fix deployed, verifying resolution.
This incident has been resolved.
We are currently experiencing technical issues that are impacting our bots and overall platform functionality. Our engineering team is investigating the root cause and working on a fix with the highest priority. We’re committed to restoring full service as quickly as possible and minimizing the impact on our users.
The issue has been identified and a fix is being implemented
A fix has been implemented and we are monitoring results
This incident has been resolved.
We are experiencing an issue affecting WhatsApp chatbots, that are unresponsive at this moment. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
A fix has been implemented and we are monitoring results.
The issue affecting WhatsApp chatbots has now been resolved. Incident Timeline: - At approximately 20:00 CET, we began observing intermittent issues with WhatsApp chatbot responses. - By 02:30 AM CET, the WhatsApp service became completely unresponsive. Our team investigated and worked on restoring the service, which is now fully operational. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
We experienced an intermittent issue affecting our chatbots between 7.30 AM CET and 12.30 PM CET . While not all conversations were impacted, some users may have encountered disruptions during interactions. The issue has been identified and resolved. We apologize for any inconvenience and appreciate your patience.
We are currently experiencing an issue causing downtime for our App and Chatbot services. Our team is actively working to identify the root cause and restore normal functionality as soon as possible.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented
A fix has been implemented and we are monitoring results.
This incident has been resolved. Thank you for your patience while we were working on this.
We are currently experiencing an issue affecting GET requests for both Airtable and Google Sheets integrations. Users may encounter difficulties when attempting to retrieve data from these services.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an issue affecting the sending of WhatsApp message templates that include buttons. Our team is investigating the root cause and working to resolve it as quickly as possible. We apologize for any inconvenience and will provide updates as soon as we have more information. Thank you for your patience.
The issue has been identified and a fix is being implemented. We appreciate your patience and will provide further updates as we make progress.
A fix has been implemented and we are monitoring results.
The issue affecting the sending of WhatsApp message templates with buttons has been resolved. We appreciate your patience and apologize for any inconvenience caused.