Lakera incident

User Center Outage

Major Resolved View vendor source →

Lakera experienced a major incident on November 5, 2025 affecting UserCenter / PMAP, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 03:06 PM UTC
Resolved
Nov 05, 2025, 03:48 PM UTC
Duration
41m
Detected by Pingoru
Nov 05, 2025, 03:06 PM UTC

Affected components

UserCenter / PMAP

Update timeline

  1. investigating Nov 05, 2025, 03:06 PM UTC

    We’re currently investigating an issue affecting access to the User Center. Our teams are working on a fix - we’ll update as soon as it’s resolved.

  2. monitoring Nov 05, 2025, 03:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 03:48 PM UTC

    This incident has been resolved.