Lakera incident

Harmony SASE: Some gateways in Israel-1 are inaccessible

Major Resolved View vendor source →

Lakera experienced a major incident on January 17, 2026 affecting Israel, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2026, 09:03 PM UTC
Resolved
Jan 17, 2026, 11:39 PM UTC
Duration
2h 36m
Detected by Pingoru
Jan 17, 2026, 09:03 PM UTC

Affected components

Israel

Update timeline

  1. investigating Jan 17, 2026, 09:03 PM UTC

    We are currently investigating an issue affecting connectivity for a subset of gateways in Israel-1 region. Non-redundant networks with gateways in this region may witness accessibility issues. Our teams are actively working on mitigation, and we will provide updates as more information becomes available.

  2. investigating Jan 17, 2026, 09:41 PM UTC

    We are restoring the affected gateways in the region

  3. investigating Jan 17, 2026, 11:18 PM UTC

    We are finishing up reviving the last batch of gateways If your network is still down, reach out to support at https://sase.checkpoint.com/live-chat

  4. resolved Jan 17, 2026, 11:39 PM UTC

    This incident has been resolved.