Labflow Outage History

Labflow is up right now

Labflow had 5 outages in the last 2 years totaling 4h 19m of downtime — averaging 0.2 incidents per month.

There were 5 Labflow outages since June 25, 2024 totaling 4h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.labflow.com

Critical December 10, 2025

Spark/Labflow Outage Incident (Partial)

Detected by Pingoru
Dec 10, 2025, 12:04 AM UTC
Resolved
Dec 10, 2025, 12:38 AM UTC
Duration
34m
Affected: File UploadsFile Upload Client/Picker
Timeline · 3 updates
  1. identified Dec 10, 2025, 12:04 AM UTC

    At 4:47PM (CST) on 12/9/2025, Students started experiencing failures of file uploads. This impacts report assignments that required file uploads such as images or PDFs. We have identified the problem and our engineering team is working with the cloud file upload provider to resolved this issue.

  2. identified Dec 10, 2025, 12:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 10, 2025, 12:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2025

Labflow Service Degradation

Detected by Pingoru
Jun 12, 2025, 06:54 PM UTC
Resolved
Jun 12, 2025, 09:26 PM UTC
Duration
2h 32m
Affected: Labflow App
Timeline · 5 updates
  1. investigating Jun 12, 2025, 06:54 PM UTC

    Google Cloud Platform is experiencing degraded networking performance and service outages. Labflow is hosted on Google Cloud Platform and is also experiencing degraded performance. This is also affecting other services hosted on Google's cloud including Cloudflare, Spotify, Snapchat, and many others. We are diligently monitoring the situation and will report back with any updates from Google. At this time you may experience "red banner" errors. To avoid any data integrity issues, we recommend waiting to submit your work until the outage has been resolved.

  2. identified Jun 12, 2025, 07:59 PM UTC

    Google Cloud is still experiencing widespread service outages. Google engineers are beginning to apply fixes and workarounds but we are still awaiting confirmation that Google's services that Labflow relies on are fully operational. We will give another update as soon as we have more information from Google, see improvements in Labflow performance, or in 30 minutes.

  3. identified Jun 12, 2025, 08:39 PM UTC

    Google is reporting that services are continuing to slowly come online. The Catalyst Education team is still observing intermittent connectivity issues with Google Cloud services. We recommend continuing to wait to submit your work until the outage has been resolved. We will give another update as soon as we have more information from Google, see improvements in Labflow performance, or in 30 minutes.

  4. monitoring Jun 12, 2025, 08:50 PM UTC

    We are observing a recovery in the Google Cloud services that Labflow relies on. At this time you may resume normal activity in Labflow. We will send a final update after Google confirms that the outage has been fully resolved.

  5. resolved Jun 12, 2025, 09:26 PM UTC

    This incident has been resolved. At this time please feel free to resume using Labflow. The Catalyst Education team will append a full incident report in the coming days as Google provides more information on the root cause of this incident. If you are still experiencing errors, please reach out to [email protected] with any concerns. We sincerely apologize for any inconvenience that this may have caused.

Read the full incident report →

Critical February 3, 2025

Labflow outage - all users

Detected by Pingoru
Feb 03, 2025, 08:09 PM UTC
Resolved
Feb 03, 2025, 08:41 PM UTC
Duration
32m
Affected: Labflow App
Timeline · 4 updates
  1. investigating Feb 03, 2025, 08:09 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 03, 2025, 08:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 03, 2025, 08:33 PM UTC

    Labflow's main database service had incurred a critical error. The system switched over to its fail-over and came back online. We are continuing to monitor.

  4. resolved Feb 03, 2025, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 25, 2024

Labflow.ca (CANADA/ALL USERS) Service Disruption Incident

Detected by Pingoru
Jun 25, 2024, 06:36 PM UTC
Resolved
Jun 25, 2024, 05:30 PM UTC
Duration
—
Timeline · 2 updates
  1. resolved Jun 25, 2024, 06:36 PM UTC

    Labflow Service Disruption Incident Severity: Complete Disruption Impacted: All Labflow.ca users. (CANADA/ALL USERS) Status: Resolved Incident Impact: At 12:30pm (CST) on 6/25/24, All Labflow.ca users became unable to access the Labflow.ca site. Time Frame: Starting at: First Observed At 12:30pm (CST) on 6/25/24 Ending at: 1:11PM (CST) Duration: 41 MINUTES Incident Overview: All users logging into Labflow.ca were unable to access the site. Root Cause: The cause of this issue is due to an invalid SSL certificate for the .ca domain. In the most recent software version of Labflow that was deployed on 6/24/24, the retained valid SSL domain certificate for Labflow.ca was not included in its proper iteration. Mitigations: The Labflow support team deployed a fix in the latest version of the Labflow platform software, which has resolved all issues related to the incident.

  2. postmortem Jun 25, 2024, 06:37 PM UTC

    We are continuing to monitor the status of [Labflow.ca](http://Labflow.ca) and will be adding additional system health checks.

Read the full incident report →