Labflow experienced a critical incident on December 10, 2025 affecting File Uploads and File Upload Client/Picker, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
File UploadsFile Upload Client/Picker
Update timeline
- identified Dec 10, 2025, 12:04 AM UTC
At 4:47PM (CST) on 12/9/2025, Students started experiencing failures of file uploads. This impacts report assignments that required file uploads such as images or PDFs. We have identified the problem and our engineering team is working with the cloud file upload provider to resolved this issue.
- identified Dec 10, 2025, 12:04 AM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 10, 2025, 12:38 AM UTC
This incident has been resolved.