Kudos experienced a minor incident on May 7, 2021 affecting Kudos Integrations, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 07, 2021, 08:25 PM UTC
Users may experience issues logging in to Kudos for Outlook. Interim access can be gained by clearing your browser cache or using a different browser to access Microsoft Outlook. We have identified a problem with authentication tokens and are implementing a solution. An update on this resolution will be provided at or before 6:30 PM MST. Questions? Please contact your Kudos support team at: [email protected]
- identified May 07, 2021, 10:43 PM UTC
We have identified a resolution and are in the process of testing. An update will be provided on May 8, 2021
- monitoring May 08, 2021, 12:21 AM UTC
We've implemented a workaround and closely monitoring the situation.
- resolved May 08, 2021, 01:08 AM UTC
This incident has been resolved. Questions? Please contact your Kudos support team at: [email protected]