Kudos experienced a minor incident on March 30, 2026 affecting Kudos Integrations and Kudos Integrations (US East) and 1 more component, lasting 23h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 30, 2026, 06:21 PM UTC
We have identified a potential issue with the Merge.dev's API that could be impacting client HRIS integrations. We are monitoring their status for updates as they become available.
- identified Mar 30, 2026, 08:00 PM UTC
We have identified the following issues with the Merge API: - Clients who have had HR integration syncs run this morning, or start a new sync will not see values for any fields pertaining to Job, Groups or Location data - These should repopulate automatically once Merge resolves their issue, we will continue monitoring and provide an update when we can confirm the issue is resolved.
- identified Mar 30, 2026, 10:26 PM UTC
No change in status from Merge. We will provide another update within the next 4 hours.
- identified Mar 31, 2026, 02:28 AM UTC
No further updates from integration provider. Will provide another update in the next 4 hours.
- identified Mar 31, 2026, 06:03 AM UTC
No change in status from Merge. We will provide another update by 09:00 MDT.
- identified Mar 31, 2026, 01:58 PM UTC
No further updates from integration provider. Will provide another update before 12:00 MDT.
- resolved Mar 31, 2026, 05:22 PM UTC
HRIS integrations via Merge are now restored and verified to be working once again.