Kudos experienced a minor incident on June 16, 2021 affecting Kudos Service, lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 16, 2021, 05:03 PM UTC
Kudos is investigating a degradation with the Kudos services. Users may experience slow response times when loading Kudos multiple services. We have identified an infrastructure issue and are implementing a solution. An update on this incident will be provided at or before 12:00 PM MST.
- identified Jun 16, 2021, 05:58 PM UTC
The team continues to implement a solution to the infrastructure issue that has been identified. An update on this incident will be provided at or before 2:00 PM MST.
- monitoring Jun 16, 2021, 06:52 PM UTC
The team continues has resolved the infrastructure issue and is currently monitoring the systems. An update on this incident will be provided at or before 2:00 PM MST.
- resolved Jun 16, 2021, 08:00 PM UTC
All systems are operating normally. Kudos experienced a degradation with the Kudos services. This was caused by an issue with our infrastructure.