Kudos incident

Kudos Service - Service Degradation

Critical Resolved View vendor source →

Kudos experienced a critical incident on June 22, 2022 affecting Kudos Service and Kudos Integrations, lasting 19h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2022, 11:14 PM UTC
Resolved
Jun 23, 2022, 06:20 PM UTC
Duration
19h 5m
Detected by Pingoru
Jun 22, 2022, 11:14 PM UTC

Affected components

Kudos ServiceKudos Integrations

Update timeline

  1. investigating Jun 22, 2022, 11:14 PM UTC

    We are currently experiencing an issue with Kudos service. We are currently investigating the issue.

  2. investigating Jun 22, 2022, 11:18 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 22, 2022, 11:22 PM UTC

    We are continuing to investigate this issue.

  4. identified Jun 22, 2022, 11:36 PM UTC

    Kudos is investigating a degradation with the Kudos services. We have identified an issue and are implementing a solution. An update on this incident will be provided at or before 6:00 PM MST?

  5. monitoring Jun 22, 2022, 11:55 PM UTC

    We've implemented a solution to the Kudos service. All services have been restored. We are currently monitoring the service

  6. monitoring Jun 23, 2022, 12:40 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jun 23, 2022, 06:20 PM UTC

    This incident has been resolved.