Kudos experienced a major incident on September 12, 2022 affecting Kudos Service, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Kudos Service
Update timeline
- investigating Sep 12, 2022, 02:50 PM UTC
We are currently investigating an issue with Kudos Recognition and User Provisioning. Users may experience a delay in their recognition being processed. User provisioning scheduled by Admins has been delayed as well.
- monitoring Sep 12, 2022, 09:26 PM UTC
We have resolved the issue with Kudos Recognition and User Provisioning. Impacted recognition from earlier in the day is currently being processed. User provisioning is no longer impacted. We are continuing to monitor for any issues.
- monitoring Sep 13, 2022, 06:58 PM UTC
We are not seeing any further issues and are marking this issue as resolved.
- resolved Sep 14, 2022, 03:21 PM UTC
This incident has been resolved.