Kudos incident

Kudos Mobile Login Issues

Minor Resolved View vendor source →

Kudos experienced a minor incident on December 18, 2022 affecting Kudos Service, lasting 5d 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2022, 11:01 PM UTC
Resolved
Dec 24, 2022, 02:20 AM UTC
Duration
5d 3h
Detected by Pingoru
Dec 18, 2022, 11:01 PM UTC

Affected components

Kudos Service

Update timeline

  1. investigating Dec 18, 2022, 11:01 PM UTC

    We are currently investigating a issue that is affecting new logins in our Mobile app.

  2. identified Dec 20, 2022, 04:13 AM UTC

    We are currently working on a update for the mobile app.

  3. identified Dec 22, 2022, 10:33 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 23, 2022, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 24, 2022, 02:20 AM UTC

    This incident has been resolved.