Kudos experienced a minor incident on February 23, 2023 affecting Kudos Integrations, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Kudos Integrations
Update timeline
- investigating Feb 23, 2023, 04:37 PM UTC
We are currently investigation an issue with a third party rewards provider. Some redemptions might be delayed.
- identified Feb 23, 2023, 05:48 PM UTC
We have identified the issue with the external provider and are currently working on a fix. Redemptions should work but might be delayed.
- monitoring Feb 23, 2023, 10:37 PM UTC
A fix has been implemented by external provider and we are currently monitoring the results
- resolved Feb 24, 2023, 09:25 PM UTC
This incident has been resolved.