Kudos experienced a major incident on August 24, 2023 affecting Kudos Service, lasting 6h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Kudos Service
Update timeline
- investigating Aug 24, 2023, 01:50 PM UTC
We are currently investigating this issue. Website is not loading for some Kudos Clients.
- monitoring Aug 24, 2023, 02:16 PM UTC
We have identified the issue and have implemented a fix. All site should now be loading and are moving this into a monitoring status.
- monitoring Aug 24, 2023, 05:19 PM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 24, 2023, 07:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 24, 2023, 08:26 PM UTC
This incident has been resolved.