Kudos Outage History
Kudos is up right nowPingoru has recorded 29 incidents for Kudos: 2 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 2 of 524 (0%) |
Incidents, newest first
Minor October 21, 2026 Bamboo HR Taken Offline 1h 59m Kudos Integrations, Kudos Integrations (US East), Kudos Integrations (CA Central)
Started Oct 21, 2026, 04:06 PM UTC· resolved Oct 21, 2026, 06:06 PM UTC
- monitoring Oct 21, 2026, 04:06 PM UTC
https://status.bamboohr.com/pages/incident/54f0de009d6f51e7140002b7/6ad897f670d2d304e082ebdb BambooHR had taken their platform offline at October 21, 2026 10:46AM UTC. This only affects clients that use BambooHR as their user integration and sync. Current user data is not affected and would only generate errors when the next sync occurs if BambooHR is still offline at that time. The rest of the Kudos platform remains up and operational. At the time of this post they are in the process of testing fixes that address the PHP2Shell vulnerability that was identified. Kudos will continue to monitor and provide an update when BambooHR has restored their service.
- resolved Oct 21, 2026, 06:06 PM UTC
BambooHR has brought their services back online. Future syncs will resolve without issue.
Minor March 30, 2026 Merge.dev API Degraded. 23h 1m Kudos Integrations, Kudos Integrations (US East), Kudos Integrations (CA Central)
Started Mar 30, 2026, 06:21 PM UTC· resolved Mar 31, 2026, 05:22 PM UTC
- monitoring Mar 30, 2026, 06:21 PM UTC
We have identified a potential issue with the Merge.dev's API that could be impacting client HRIS integrations. We are monitoring their status for updates as they become available.
- identified Mar 30, 2026, 08:00 PM UTC
We have identified the following issues with the Merge API: - Clients who have had HR integration syncs run this morning, or start a new sync will not see values for any fields pertaining to Job, Groups or Location data - These should repopulate automatically once Merge resolves their issue, we will continue monitoring and provide an update when we can confirm the issue is resolved.
- identified Mar 30, 2026, 10:26 PM UTC
No change in status from Merge. We will provide another update within the next 4 hours.
- identified Mar 31, 2026, 02:28 AM UTC
No further updates from integration provider. Will provide another update in the next 4 hours.
- identified Mar 31, 2026, 06:03 AM UTC
No change in status from Merge. We will provide another update by 09:00 MDT.
- identified Mar 31, 2026, 01:58 PM UTC
No further updates from integration provider. Will provide another update before 12:00 MDT.
- resolved Mar 31, 2026, 05:22 PM UTC
HRIS integrations via Merge are now restored and verified to be working once again.
Minor August 25, 2025 Tango Integration Redemptions 3h 8m Kudos Service, Kudos Integrations
Started Aug 25, 2025, 06:26 PM UTC· resolved Aug 25, 2025, 09:34 PM UTC
- identified Aug 25, 2025, 06:26 PM UTC
Please be advised that our Tango provider for rewards is currently experiencing an issue fulfilling orders. We will provide an update when possible.
- monitoring Aug 25, 2025, 08:24 PM UTC
Tango has indicated that the processing issue on their end has been resolved. We will continue to monitor for any further issues for the next hour.
- resolved Aug 25, 2025, 09:34 PM UTC
This incident has been resolved.
Minor June 5, 2025 Message Refinement AI 22h 58m Kudos Integrations
Started Jun 05, 2025, 10:17 PM UTC· resolved Jun 06, 2025, 09:15 PM UTC
- investigating Jun 05, 2025, 10:17 PM UTC
We are currently investigating an issue related to our message refinement AI not returning a response.
- identified Jun 05, 2025, 11:00 PM UTC
We've identified to be an issue with a downstream provider, we will provide updates as they become available.
- identified Jun 06, 2025, 04:19 AM UTC
Downstream provider errors are still present. Message refinement feature remains unavailable.
- identified Jun 06, 2025, 01:05 PM UTC
We are still experiencing timeout/errors from the downstream provider. Message refinement feature remains unavailable.
- monitoring Jun 06, 2025, 05:30 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 06, 2025, 05:30 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 06, 2025, 09:15 PM UTC
This incident has been resolved.