Kuali incident

Build apps not loading or going to error 7/10/2023

Major Resolved View vendor source →

Kuali experienced a major incident on July 10, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2023, 08:05 PM UTC
Resolved
Jul 10, 2023, 01:30 PM UTC
Duration
Detected by Pingoru
Jul 10, 2023, 08:05 PM UTC

Update timeline

  1. resolved Jul 10, 2023, 08:05 PM UTC

    Build apps were not loading or going to error from ~6:40-6:52am PT on 7/10/2023. Our servers got into a bad state and restarting our proxy service solved the immediate issue. We've also allocated additional resources to the database to prevent these errors from happening in the future. We will be monitoring over the next few days to make sure we don't see any continued issues. We apologize for any disruption this may have caused.