Kuali incident

Build apps not loading or going to error intermittently 7/24/2023

Major Resolved View vendor source →

Kuali experienced a major incident on July 26, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2023, 08:46 PM UTC
Resolved
Jul 26, 2023, 03:00 PM UTC
Duration
—
Detected by Pingoru
Jul 26, 2023, 08:46 PM UTC

Update timeline

  1. resolved Jul 26, 2023, 08:46 PM UTC

    Our AWS servers in the Seattle region got into an unhealthy state so if users were routed through that region to access Kuali Build it was going to error or white page. We've put in additional alerts to automatically rotate servers to avoid this in the future. We apologize for any inconvenience or disruption this issue caused.