Kuali incident

Build Performance Issues 4/24/24

Major Resolved View vendor source →

Kuali experienced a major incident on April 24, 2024 affecting United States (Oregon) and Canada (Montreal), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 07:18 PM UTC
Resolved
Apr 24, 2024, 07:53 PM UTC
Duration
34m
Detected by Pingoru
Apr 24, 2024, 07:18 PM UTC

Affected components

United States (Oregon)Canada (Montreal)

Update timeline

  1. investigating Apr 24, 2024, 07:18 PM UTC

    We're currently having issues with one of our service providers that may be impacting performance issues or errors for Kuali Build. We're actively troubleshooting the issue and will keep you posted as we know more. Apologies for the inconvenience.

  2. resolved Apr 24, 2024, 07:53 PM UTC

    Our service provider (fly.io) deployed a fix that resolved the issue (see https://status.flyio.net). We're seeing Kuali Build work as expected now but we'll continue to monitor. Again, our apologies for the interruption and if you have any further issues please let us know.

  3. postmortem Apr 25, 2024, 01:21 AM UTC

    Additional information about the outage for [fly.io](http://fly.io) and fix they applied to resolve can be found at [https://status.flyio.net/incidents/rw331zwl0rwp](https://status.flyio.net/incidents/rw331zwl0rwp)