Kuali incident

Apps not opening

Major Resolved View vendor source →

Kuali experienced a major incident on October 24, 2024 affecting United States (Oregon) and Canada (Montreal), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2024, 04:42 PM UTC
Resolved
Oct 24, 2024, 04:53 PM UTC
Duration
11m
Detected by Pingoru
Oct 24, 2024, 04:42 PM UTC

Affected components

United States (Oregon)Canada (Montreal)

Update timeline

  1. identified Oct 24, 2024, 04:42 PM UTC

    We're seeing issues with apps not opening in Kuali Build and our next-gen products. We've identified the issue and pushing out a fix shortly. We apologize for the inconvenience and we'll keep you posted.

  2. resolved Oct 24, 2024, 04:53 PM UTC

    The issue affecting Kuali Build and Kuali Next-Gen products is resolved so apps should open as expected. We found a recently deployed dependency update caused this issue and we rolled back to fix. We're going to be reviewing the process around dependency update review to make sure this issue is avoided in the future. We apologize for the inconvenience this caused and if you have any further questions please feel free to submit a support ticket.