Kuali incident

Intermittent errors with API and submit actions

Minor Resolved View vendor source →

Kuali experienced a minor incident on November 25, 2024 affecting United States (Oregon) and Canada (Montreal), lasting 15h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 10:55 PM UTC
Resolved
Nov 26, 2024, 02:13 PM UTC
Duration
15h 17m
Detected by Pingoru
Nov 25, 2024, 10:55 PM UTC

Affected components

United States (Oregon)Canada (Montreal)

Update timeline

  1. investigating Nov 25, 2024, 10:55 PM UTC

    We have received reports of intermittent errors with API and submit actions. This may be due to an issue our service provider (fly.io) is actively investigating. Our engineers are monitoring the issue and we will keep you posted with any updates.

  2. investigating Nov 25, 2024, 10:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 26, 2024, 03:07 AM UTC

    Our service provider (fly.io) has confirmed several fixes and our monitoring shows improved performance across environments. We are continuing to monitor and we will keep you posted with any updates.

  4. resolved Nov 26, 2024, 02:13 PM UTC

    Our monitoring is complete, and our service provider (fly.io) has scaled up their systems and applied fixes to address the issue. The problem is now resolved. We apologize for any inconvenience this may have caused.