Kuali incident

Build database connection errors

Notice Resolved View vendor source →

Kuali experienced a notice incident on January 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2025, 01:40 PM UTC
Resolved
Jan 08, 2025, 11:30 AM UTC
Duration
Detected by Pingoru
Jan 17, 2025, 01:40 PM UTC

Update timeline

  1. resolved Jan 17, 2025, 01:40 PM UTC

    We are experiencing unexpected database connection errors that may result in intermittent API and application errors. Our team is actively investigating the issue and working to implement solutions to enhance system stability.

  2. postmortem Jan 17, 2025, 01:43 PM UTC

    The issue was caused by an unexpected database connection error, which the system automatically resolved. While mitigation steps are in place, these errors still occur sporadically. We are actively working on further improvements to enhance database stability and reduce recurrence. Thank you for your understanding.