Kuali experienced a minor incident on March 6, 2025 affecting United States (Oregon) and Canada (Montreal), lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 06, 2025, 09:56 PM UTC
We are receiving reports of intermittent issues loading Kuali Build and Kuali Next-Gen products which our engineers are investigating. We’ll keep you posted on our progress and apologize for the inconvenience this may be causing.
- resolved Mar 06, 2025, 10:08 PM UTC
The issue affecting Kuali Build and Kuali Next-Gen products is now resolved. Our engineers were making some configuration updates which unintentionally caused our servers to temporarily disconnected. We restarted the servers to resolve and our monitoring shows that performance has returned to normal levels. We apologize for the inconvenience this caused and we’ll be reviewing what we can do to avoid this in the future. If you have any further questions or issues please feel free to submit a support ticket.
- postmortem Mar 06, 2025, 10:13 PM UTC
Our engineers were making some configuration updates which unintentionally caused our servers to temporarily disconnected. We restarted the servers to resolve and our monitoring shows that performance has returned to normal levels.