Kong incident

Some Konnect API's calls are dropping connections before completing

Minor Resolved View vendor source →

Kong experienced a minor incident on January 29, 2026 affecting Kong Konnect Cloud, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 09:17 AM UTC
Resolved
Jan 29, 2026, 09:47 AM UTC
Duration
30m
Detected by Pingoru
Jan 29, 2026, 09:17 AM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Jan 29, 2026, 09:17 AM UTC

    Some customers may be seeing occasional connection resets during API calls to Konnect. This could also impact the UI which relies on Konnect APIs. Retrying the call or UI action should succeed as this appears to be a low percentage of calls impacted. Konnect engineers are looking into the issue and will update shortly.

  2. investigating Jan 29, 2026, 09:17 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 29, 2026, 09:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2026, 09:47 AM UTC

    This incident has been resolved.