Kollective incident

VoD and 'Previous Events' have delayed metrics

Minor Resolved View vendor source →

Kollective experienced a minor incident on January 17, 2024 affecting Analytics, lasting 3d 12h. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2024, 12:33 PM UTC
Resolved
Jan 21, 2024, 01:12 AM UTC
Duration
3d 12h
Detected by Pingoru
Jan 17, 2024, 12:33 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jan 17, 2024, 12:33 PM UTC

    We are currently investigating this issue.

  2. identified Jan 17, 2024, 06:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 18, 2024, 07:14 AM UTC

    Quick Stats dashboard is not impacted Data latency detected on Viewership and Network Analytics dashboards

  4. monitoring Jan 18, 2024, 06:19 PM UTC

    Ongoing effort processing the data backlog

  5. resolved Jan 21, 2024, 01:12 AM UTC

    This incident has been resolved.