Kollective incident

Analytics Quick Stats reporting inaccurate event viewership

Major Resolved View vendor source →

Kollective experienced a major incident on October 26, 2022 affecting Analytics, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2022, 03:02 PM UTC
Resolved
Oct 27, 2022, 04:21 PM UTC
Duration
1d 1h
Detected by Pingoru
Oct 26, 2022, 03:02 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Oct 26, 2022, 03:02 PM UTC

    We are currently investigating this issue.

  2. identified Oct 26, 2022, 08:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 27, 2022, 04:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 27, 2022, 04:21 PM UTC

    This incident has been resolved.