Kollective incident

'Viewership Analytics' and 'Network Analytics' dashboards experiencing latency

Major Resolved View vendor source →

Kollective experienced a major incident on January 14, 2023 affecting Analytics, lasting 17h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2023, 11:55 PM UTC
Resolved
Jan 15, 2023, 05:12 PM UTC
Duration
17h 16m
Detected by Pingoru
Jan 14, 2023, 11:55 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jan 14, 2023, 11:55 PM UTC

    'Quick Stats' dashboard is unaffected.

  2. identified Jan 15, 2023, 04:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 15, 2023, 05:12 PM UTC

    This incident has been resolved.