Kollective incident

Latency detected on 'Viewership Analytics' and 'Network Analytics' dashboards

Minor Resolved View vendor source →

Kollective experienced a minor incident on January 23, 2023 affecting Analytics, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2023, 04:58 PM UTC
Resolved
Jan 24, 2023, 05:35 PM UTC
Duration
1d
Detected by Pingoru
Jan 23, 2023, 04:58 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jan 23, 2023, 04:58 PM UTC

    Reach and play duration results are currently delayed on the 'Viewership Analytics' and 'Network Analytics' dashboards. The 'Quick Stats' and 'Producer' dashboards are unaffected.

  2. identified Jan 23, 2023, 11:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 24, 2023, 05:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 24, 2023, 05:35 PM UTC

    This incident has been resolved.