Kollective incident

Latency detected calculating event analytics

Minor Resolved View vendor source →

Kollective experienced a minor incident on March 3, 2023 affecting Analytics, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2023, 07:59 PM UTC
Resolved
Mar 04, 2023, 12:51 AM UTC
Duration
4h 52m
Detected by Pingoru
Mar 03, 2023, 07:59 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Mar 03, 2023, 07:59 PM UTC

    The latency is visible on the Viewership Summary dashboard within the Recent Activity table and Viewership Analytics dashboards. Quick stats dashboard and Live Right Now tables are unaffected.

  2. monitoring Mar 03, 2023, 11:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2023, 12:51 AM UTC

    This incident has been resolved.