Kollective incident

Latency detected processing QoE and play duration for 'Viewership Summary' and 'Network Analytics' dashboards

Minor Resolved View vendor source →

Kollective experienced a minor incident on June 26, 2023 affecting Analytics, lasting 18h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 09:54 PM UTC
Resolved
Jun 27, 2023, 04:04 PM UTC
Duration
18h 10m
Detected by Pingoru
Jun 26, 2023, 09:54 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jun 26, 2023, 09:54 PM UTC

    We are currently investigating this issue.

  2. identified Jun 26, 2023, 10:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 27, 2023, 12:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 27, 2023, 04:04 PM UTC

    This incident has been resolved.