Kollective incident

Latency detected processing QoE and play duration for 'Viewership Summary' and 'Network Analytics' dashboards

Minor Resolved View vendor source →

Kollective experienced a minor incident on July 1, 2023 affecting Analytics, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2023, 04:57 PM UTC
Resolved
Jul 03, 2023, 04:43 PM UTC
Duration
1d 23h
Detected by Pingoru
Jul 01, 2023, 04:57 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jul 01, 2023, 04:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 01, 2023, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 03, 2023, 04:43 PM UTC

    This incident has been resolved.