Kollective incident

Latency detected in Viewership and Network Analytics dashboards

Minor Resolved View vendor source →

Kollective experienced a minor incident on October 26, 2023 affecting Analytics, lasting 4d 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2023, 12:48 PM UTC
Resolved
Oct 30, 2023, 05:03 PM UTC
Duration
4d 4h
Detected by Pingoru
Oct 26, 2023, 12:48 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Oct 26, 2023, 12:48 PM UTC

    We are currently investigating this issue.

  2. identified Oct 26, 2023, 04:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 27, 2023, 05:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 30, 2023, 05:03 PM UTC

    Monitoring over the last 3 days, we have not observed any latency impacts to Viewership and Analytics Dashboards.