Kolide incident

Degraded user-related operations for individual and family accounts

Minor Resolved View vendor source →

Kolide experienced a minor incident on July 13, 2026, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 06:59 PM UTC
Resolved
Jul 13, 2026, 07:57 PM UTC
Duration
57m
Detected by Pingoru
Jul 13, 2026, 06:59 PM UTC

Update timeline

  1. investigating Jul 13, 2026, 06:59 PM UTC

    Our engineering team is investigating an issue causing degraded user-related operations for individual and family accounts. Users are unable to confirm or delete users or create and delete service accounts. Users are also unable to load the Integrations page.

  2. identified Jul 13, 2026, 07:37 PM UTC

    The issue has been identified and our Engineering team are working towards deploying a fix.

  3. resolved Jul 13, 2026, 07:57 PM UTC

    A fix has been deployed and this issue is now resolved.