Kolide incident

High error rate on 1Password.com

Major Resolved View vendor source →

Kolide experienced a major incident on October 16, 2026, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 11:45 PM UTC
Resolved
Oct 20, 2026, 07:48 PM UTC
Duration
3d 20h
Detected by Pingoru
Oct 16, 2026, 11:45 PM UTC

Update timeline

  1. investigating Oct 16, 2026, 11:45 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 17, 2026, 12:34 AM UTC

    We are seeing some improvements to affected services but are continuing to investigate the issue.

  3. monitoring Oct 17, 2026, 03:13 AM UTC

    A fix has been deployed and we are monitoring the results.

  4. monitoring Oct 19, 2026, 08:12 PM UTC

    The deployed fix mitigated the issue causing increased error rates for users. We continue to monitor our services while we implement a permanent fix.

  5. resolved Oct 20, 2026, 07:48 PM UTC

    This incident has been resolved.