KnowledgeOwl incident

Slowness and intermittent connectivity issues

Minor Resolved View vendor source →

KnowledgeOwl experienced a minor incident on July 1, 2019 affecting Knowledge Bases and Web Application and 1 more component, lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2019, 08:34 PM UTC
Resolved
Jul 02, 2019, 02:40 AM UTC
Duration
6h 6m
Detected by Pingoru
Jul 01, 2019, 08:34 PM UTC

Affected components

Knowledge BasesWeb ApplicationAPI

Update timeline

  1. investigating Jul 01, 2019, 08:34 PM UTC

    Currently investigating reports of slowness and intermittent connectivity issues.

  2. monitoring Jul 01, 2019, 10:00 PM UTC

    Performance has recovered and has remained stable for the last 20 minutes. We are continuing to monitor for any new anomalies.

  3. resolved Jul 02, 2019, 02:40 AM UTC

    This incident has been resolved.