KnowledgeOwl experienced a minor incident on August 2, 2019 affecting Knowledge Bases and Web Application, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Knowledge BasesWeb Application
Update timeline
- investigating Aug 02, 2019, 07:42 PM UTC
We are investigating reports of extreme slowness loading pages in the application and knowledge bases.
- monitoring Aug 02, 2019, 07:51 PM UTC
The system appears to be recovering and speeds are coming back to normal. We are continuing to monitor the situation.
- resolved Aug 02, 2019, 09:53 PM UTC
We have been monitoring the system and the issue appears to be resolved.