KnowledgeOwl experienced a minor incident on November 18, 2019 affecting Web Application, lasting 6h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Nov 18, 2019, 02:31 PM UTC
We are receiving reports of some users being unable to save articles. We are investigating and will report back asap.
- monitoring Nov 18, 2019, 02:40 PM UTC
The errors appear to have stopped and users should be able to save again. We will continue to monitor as we investigate the root cause.
- resolved Nov 18, 2019, 08:58 PM UTC
Resolution was successful. No new incidents reported.