KnowledgeOwl experienced a minor incident on July 6, 2022 affecting Web Application, lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- identified Jul 06, 2022, 05:47 PM UTC
Our background job processor is currently backed up. This means delays for processes that hit that worker, including things like bulk edit jobs and PDF generation. You may see these types of tasks taking longer to complete than normal. We're working to get the worker back to full bandwidth and appreciate your patience in the meantime.
- identified Jul 06, 2022, 07:03 PM UTC
Background jobs are still experiencing some delays while the background queue recovers.
- monitoring Jul 06, 2022, 08:15 PM UTC
The background job processor is now fully caught up. We're continuing to monitor performance.
- resolved Jul 06, 2022, 08:47 PM UTC
This incident has been resolved.