KnowledgeOwl experienced a critical incident on February 14, 2025 affecting Knowledge Bases, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Knowledge Bases
Update timeline
- investigating Feb 14, 2025, 01:53 AM UTC
We are currently experiencing an outage affecting knowledge bases. Our team is actively investigating the issue and working on a resolution. We will provide updates as soon as we have more information. Thank you for your patience!
- investigating Feb 14, 2025, 02:08 AM UTC
We are continuing to investigate this issue.
- monitoring Feb 14, 2025, 02:12 AM UTC
A fix has been implemented and knowledge bases are back up. We are monitoring.
- resolved Feb 14, 2025, 02:24 AM UTC
This incident has been resolved. Thank you again for your patience!