KnowBe4 incident

New Modstore 500 Errors

Minor Ongoing View vendor source →

KnowBe4 is currently experiencing a minor incident affecting Training, which began 17 min ago. The vendor's full update timeline is below.

Started
May 21, 2026, 01:40 PM UTC
Resolved
Ongoing
Duration
● 17m
Detected by Pingoru
May 21, 2026, 01:40 PM UTC

Affected components

Training

Update timeline

  1. identified May 21, 2026, 01:40 PM UTC

    We've received reports that customers are unable to access the new Modstore experience and are receiving 500 errors. We are investigating these issues and will update this page when we have more information.

  2. monitoring May 21, 2026, 01:41 PM UTC

    A fix has been implemented and we are monitoring the results.