KnotAPI incident

Elevated error rate on /jwe/key API route

Notice Resolved View vendor source →

KnotAPI experienced a notice incident on November 18, 2025 affecting Production API, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 08:40 PM UTC
Resolved
Nov 18, 2025, 09:06 PM UTC
Duration
25m
Detected by Pingoru
Nov 18, 2025, 08:40 PM UTC

Affected components

Production API

Update timeline

  1. investigating Nov 18, 2025, 08:40 PM UTC

    The team is actively investigating the issue. The scope is confined to partners using JWE encryption.

  2. monitoring Nov 18, 2025, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 09:06 PM UTC

    This incident has been resolved.