Knack experienced a notice incident on July 1, 2024 affecting Live App, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Live App
Update timeline
- monitoring Jul 01, 2024, 08:14 PM UTC
We experienced a brief service outage around 3:30 PM EST which rendered the Live App inaccessible for a few minutes for some of our customers. Our team has identified and resolved the issue, and the service is now fully operational. We are closely monitoring the situation to ensure continued stability. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any questions or continue to experience issues, please contact our support team. Thank you for your continued support.
- resolved Jul 01, 2024, 09:03 PM UTC
This incident has been resolved.