Knack experienced a minor incident on October 22, 2024 affecting Live App, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Live App
Update timeline
- investigating Oct 22, 2024, 06:00 PM UTC
We are currently experiencing an issue with our Payments/E-Commerce feature in the Live App, and it is temporarily unavailable. Our team is actively working to resolve the problem as quickly as possible. We will provide updates as soon as we have more information. Thank you for your patience and understanding.
- identified Oct 22, 2024, 07:43 PM UTC
The issue has been identified and a fix is being implemented
- monitoring Oct 22, 2024, 08:03 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Oct 22, 2024, 08:14 PM UTC
This incident has been resolved.