Knack experienced a critical incident on October 23, 2024 affecting Marketing Site (www.knack.com), lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Marketing Site (www.knack.com)
Update timeline
- investigating Oct 23, 2024, 10:49 AM UTC
Update: We have identified the cause as an upstream provider and the issue has been resolved. The website is accessible again. We have discovered that the knack.com website is not accessible at the moment, throwing a 404 error. Our engineers are already investigating this on our end. Only the website is affected and the knack builder and live app are still accessible at the moment.
- resolved Oct 23, 2024, 11:27 AM UTC
This incident has been resolved.