Knack experienced a minor incident on January 8, 2025 affecting Builder and Live App, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
BuilderLive App
Update timeline
- investigating Jan 08, 2025, 05:11 PM UTC
We’re currently experiencing an issue with our Maps feature. When searching for an address, the address details are displayed correctly, but the map itself appears blank. Our team is actively investigating this and working on a fix. We appreciate your patience and will provide updates as soon as we have more information. Thank you for your understanding.
- identified Jan 08, 2025, 07:20 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 08, 2025, 07:57 PM UTC
This incident has been resolved