Knack incident

Degraded performance in the EU region

Notice Resolved View vendor source →

Knack experienced a notice incident on January 15, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2025, 11:18 AM UTC
Resolved
Jan 15, 2025, 08:30 AM UTC
Duration
—
Detected by Pingoru
Jan 15, 2025, 11:18 AM UTC

Update timeline

  1. resolved Jan 15, 2025, 11:18 AM UTC

    Some customers have seen degraded performance in the EU region today. The incident was resolved in about 1 hour by our engineering team. This was caused by an infrastructure issue which was preventing the servers from working at optimal capacity.