Knack experienced a minor incident on July 8, 2025 affecting Builder and Live App, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2025, 06:01 PM UTC
Some customers are seeing "Uh oh! This page does not exist" when loading pages in the Builder and Live App. Our team is investigating and working to restore service. Thanks for your patience while we resolve this issue.
- identified Jul 08, 2025, 06:33 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 08, 2025, 06:49 PM UTC
Our team identified the root cause of the problem affecting page loading in the Builder and Live App. The issue has been resolved, and functionality should be back to normal now. If you continue to experience any problems, please refresh your browser or contact support. Thanks for your patience while we worked to fix this!