Knack experienced a major incident on July 21, 2025 affecting Flows, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2025, 04:20 PM UTC
We're currently experiencing an issue with our Flows feature. New flows cannot be created at this time, and users may see a 502 Bad Gateway error. Our engineering team is actively investigating and working to resolve the issue as quickly as possible. We’ll provide updates here as we learn more. Thank you for your patience!
- resolved Jul 21, 2025, 05:30 PM UTC
The issue affecting the Flows feature has been resolved, and new flows can now be created successfully. If you're still experiencing any problems, please try clearing your browser’s cache and cookies, then reload the page. Thank you for your patience while we worked to restore functionality.