Klippa experienced a major incident on June 1, 2026 affecting DocHorizon Platform and DocHorizon Platform Financial Model, lasting 7h 15m. The incident has been resolved; the full update timeline is below.
Affected components
DocHorizon PlatformDocHorizon Platform Financial Model
Update timeline
- investigating Jun 02, 2026, 05:46 AM UTC
Due to an issue within one of our micro-services that run the financial model, the financial model was unable to process requests between 00:30 and 07:30 (CEST). The model has since recovered, we are still investigating the cause of the issue and will add updates once more information is known. We apologize for any inconvenience this may have caused.